{"title":"Return \u0026 Refund Policy","description":"\u003cp class=\"PDq2pG_selectionAnchorContainer\" data-end=\"375\" data-start=\"244\"\u003eAt \u003cstrong data-end=\"260\" data-start=\"247\"\u003eGo4Supply\u003c\/strong\u003e, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.\u003cspan class=\"PDq2pG_selectionAnchor\" aria-hidden=\"true\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 data-end=\"400\" data-start=\"377\" data-section-id=\"1dlq9b1\"\u003e30-Day Return Policy\u003c\/h2\u003e\n\u003cp data-end=\"475\" data-start=\"402\"\u003eYou may return eligible items within \u003cstrong data-end=\"450\" data-start=\"439\"\u003e30 days\u003c\/strong\u003e of receiving your order.\u003c\/p\u003e\n\u003cp data-end=\"519\" data-start=\"477\"\u003eTo qualify for a return, products must be:\u003c\/p\u003e\n\u003cul data-end=\"694\" data-start=\"521\"\u003e\n\u003cli data-end=\"542\" data-start=\"521\" data-section-id=\"dx1rht\"\u003eUnused and unopened\u003c\/li\u003e\n\u003cli data-end=\"572\" data-start=\"543\" data-section-id=\"4yprvv\"\u003eIn their original packaging\u003c\/li\u003e\n\u003cli data-end=\"633\" data-start=\"573\" data-section-id=\"63y9no\"\u003eFree from damage caused by misuse or improper installation\u003c\/li\u003e\n\u003cli data-end=\"694\" data-start=\"634\" data-section-id=\"1b7x2oc\"\u003eAccompanied by proof of purchase (order number or receipt)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"725\" data-start=\"696\" data-section-id=\"68fye6\"\u003eDefective or Damaged Items\u003c\/h2\u003e\n\u003cp data-end=\"819\" data-start=\"727\"\u003eIf your order arrives damaged or defective, please contact us within \u003cstrong data-end=\"806\" data-start=\"796\"\u003e7 days\u003c\/strong\u003e of delivery.\u003c\/p\u003e\n\u003cp data-end=\"836\" data-start=\"821\"\u003ePlease include:\u003c\/p\u003e\n\u003cul data-end=\"945\" data-start=\"837\"\u003e\n\u003cli data-end=\"856\" data-start=\"837\" data-section-id=\"1ltdx4k\"\u003eYour order number\u003c\/li\u003e\n\u003cli data-end=\"891\" data-start=\"857\" data-section-id=\"17lrfr0\"\u003eA brief description of the issue\u003c\/li\u003e\n\u003cli data-end=\"945\" data-start=\"892\" data-section-id=\"1h2he8r\"\u003ePhotos of the product and packaging (if applicable)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1050\" data-start=\"947\"\u003eWe will review your claim and, if approved, provide a replacement or full refund at no additional cost.\u003c\/p\u003e\n\u003ch2 data-end=\"1070\" data-start=\"1052\" data-section-id=\"1wtprtm\"\u003eIncorrect Items\u003c\/h2\u003e\n\u003cp data-end=\"1225\" data-start=\"1072\"\u003eIf you receive the wrong item, please notify us within \u003cstrong data-end=\"1137\" data-start=\"1127\"\u003e7 days\u003c\/strong\u003e of delivery.\u003c\/p\u003e\n\u003cp data-end=\"836\" data-start=\"821\"\u003ePlease include:\u003c\/p\u003e\n\u003cul data-end=\"945\" data-start=\"837\"\u003e\n\u003cli data-end=\"856\" data-start=\"837\" data-section-id=\"1ltdx4k\"\u003eYour order number\u003c\/li\u003e\n\u003cli data-end=\"891\" data-start=\"857\" data-section-id=\"17lrfr0\"\u003eA brief description of the issue\u003c\/li\u003e\n\u003cli data-end=\"945\" data-start=\"892\" data-section-id=\"1h2he8r\"\u003ePhotos of the product and packaging (if applicable)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1225\" data-start=\"1072\"\u003eWe will review your claim and, if approved, we will arrange for the correct product to be sent or issue a full refund.\u003c\/p\u003e\n\u003ch2 data-end=\"1250\" data-start=\"1227\" data-section-id=\"jdbwh\"\u003eNon-Returnable Items\u003c\/h2\u003e\n\u003cp data-end=\"1291\" data-start=\"1252\"\u003eThe following items cannot be returned:\u003c\/p\u003e\n\u003cul data-end=\"1528\" data-start=\"1293\"\u003e\n\u003cli data-end=\"1356\" data-start=\"1293\" data-section-id=\"wuww00\"\u003eProducts that have been heavily used or intentionally damaged\u003c\/li\u003e\n\u003cli data-end=\"1400\" data-start=\"1357\" data-section-id=\"1munw8f\"\u003eItems returned without original packaging\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1528\" data-start=\"1470\" data-section-id=\"1rc6cva\"\u003eProducts damaged due to improper storage or installation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"1540\" data-start=\"1530\" data-section-id=\"16gn7dk\"\u003eRefunds\u003c\/h2\u003e\n\u003cp data-end=\"1630\" data-start=\"1542\"\u003eOnce we receive and inspect your returned item, we'll notify you of the approval status.\u003c\/p\u003e\n\u003cp data-end=\"1644\" data-start=\"1632\"\u003eIf approved:\u003c\/p\u003e\n\u003cul data-end=\"1791\" data-start=\"1646\"\u003e\n\u003cli data-end=\"1703\" data-start=\"1646\" data-section-id=\"1ic3kqx\"\u003eRefunds will be issued to your original payment method.\u003c\/li\u003e\n\u003cli data-end=\"1791\" data-start=\"1704\" data-section-id=\"ssb6a5\"\u003eProcessing typically takes \u003cstrong data-end=\"1754\" data-start=\"1733\"\u003e3–7 business days\u003c\/strong\u003e, depending on your payment provider.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"1910\" data-start=\"1892\" data-section-id=\"n0730d\"\u003eReturn Shipping\u003c\/h2\u003e\n\u003cul data-end=\"2178\" data-start=\"1912\"\u003e\n\u003cli data-end=\"2054\" data-start=\"1912\" data-section-id=\"6bzewl\"\u003eIf the return is due to our mistake (wrong item, defective product, or shipping damage), \u003cstrong data-end=\"2054\" data-start=\"2003\"\u003eGo4Supply will cover the return shipping costs.\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2178\" data-start=\"2055\" data-section-id=\"1u7dme5\"\u003eFor returns due to a change of mind or ordering the wrong product, the customer is responsible for return shipping costs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"2192\" data-start=\"2180\" data-section-id=\"yavhm5\"\u003eExchanges\u003c\/h2\u003e\n\u003cp data-end=\"2273\" data-start=\"2194\"\u003eWe gladly replace products that are defective, damaged, or incorrectly shipped.\u003c\/p\u003e\n\u003cp data-end=\"2425\" data-start=\"2275\"\u003eIf you ordered the wrong product but the item is unopened and eligible for return, you may request an exchange or refund. \u003cstrong data-end=\"337\" data-start=\"279\"\u003eThe customer is responsible for return shipping costs.\u003c\/strong\u003e Additional shipping charges may also apply for sending the replacement item.\u003c\/p\u003e\n\u003ch2 data-end=\"2451\" data-start=\"2427\" data-section-id=\"9jrnj9\"\u003eHow to Start a Return\u003c\/h2\u003e\n\u003cp data-end=\"2473\" data-start=\"2453\"\u003eTo request a return:\u003c\/p\u003e\n\u003col data-end=\"2683\" data-start=\"2475\"\u003e\n\u003cli data-end=\"2512\" data-start=\"2475\" data-section-id=\"9fnhka\"\u003eContact our customer support team.\u003c\/li\u003e\n\u003cli data-end=\"2568\" data-start=\"2513\" data-section-id=\"uccobj\"\u003eProvide your order number and reason for the return.\u003c\/li\u003e\n\u003cli data-end=\"2628\" data-start=\"2569\" data-section-id=\"1om8ehx\"\u003eWait for return authorization and shipping instructions.\u003c\/li\u003e\n\u003cli data-end=\"2683\" data-start=\"2629\" data-section-id=\"k4bcbb\"\u003eShip the item back using the provided instructions.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-end=\"2759\" data-start=\"2685\"\u003eReturns sent without prior authorization may experience processing delays.\u003c\/p\u003e\n\u003ch2 data-end=\"2774\" data-start=\"2761\" data-section-id=\"1yfsxj7\"\u003eContact Us\u003c\/h2\u003e\n\u003cp data-end=\"2850\" data-start=\"2776\"\u003eIf you have any questions regarding returns or refunds, please contact us.\u003c\/p\u003e\n\u003cp data-end=\"2882\" data-start=\"2852\"\u003e\u003cstrong data-end=\"2882\" data-start=\"2852\"\u003eGo4Supply Customer Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"2973\" data-start=\"2884\"\u003e\n\u003cli data-end=\"2918\" data-start=\"2884\" data-section-id=\"1skw229\"\u003eEmail: \u003cstrong data-end=\"2918\" data-start=\"2893\"\u003e\u003ca rel=\"noopener\" class=\"decorated-link cursor-pointer\" data-end=\"2916\" data-start=\"2895\"\u003eGo4supply@gmail.com\u003c\/a\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2973\" data-start=\"2919\" data-section-id=\"96p75d\"\u003eBusiness Hours: Monday–Friday, 9:00 AM–4:00 PM (PST)\u003c\/li\u003e\n\u003c\/ul\u003e","products":[],"url":"https:\/\/go4supply.myshopify.com\/collections\/return-refund-policy.oembed","provider":"FULLWIN TECHNOLOGY","version":"1.0","type":"link"}